In the Philippines, decisionmakers mostly rely on access indicators in measuring health system performance. However, as the country embarks on path-breaking Universal Health Coverage (UHC) reforms, assessing healthcare quality is more important than ever. In this study, we examined the management practices and service capacity and readiness of hospitals, both structural measures of healthcare quality. Using a validated self-administered online questionnaire, we collected a wide range of data on hospital management and service delivery from selected public and private hospitals. Our findings reveal the longstanding challenges in hospital management and their limitations to provide even the most rudimentary components of medical care - diagnostics and drugs. Our recommendations revolve around the systematic collection of healthcare quality indicators and the use of incentives and grants to facilitate the collection, measurement, and submission of data from facilities.
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This publication has been cited 2 times
- Daily Guardian . 2022. Monitor healthcare quality to improve service delivery in PHL hospitals – study. DailyGuardian.
- Romero, Jasmin. 2022. System needs to change to improve health quality in PH hospitals, study shows. ABS CBN.